So, you have decided to get a stairlift- what happens next? Buying a stairlift is a big decision that will change your life and accessibility for the better. When buying from a qualified mobility retail venue, expect personal service and attention to ensure a smooth transition into using your mobility equipment. Here is what you can expect on installation day when you decide to get a stairlift. Congratulations!
If you are looking for mobility aids that enhance accessibility, while creating a safer home environment, a stairlift may be the best option. Stairlifts can foster independence and convenience that lend to aging in place, an overarching goal for many older Americans. Stairlifts provide a safety net for many seniors or individuals living with physical limitations by reducing the risks of falls going up and down stairs in the home. Whether your steps are indoors or outdoors, curved or straight, steep or shallow, a stairlift may be a viable option for you.
Congratulations on your decision to get a stairlift! Here is what you need to know:
Installation Day
When installation day comes, know that it is OK to be home when the technician comes to install your new stairlift. There is no need to plan to be away if you prefer not to. In fact, this ensures you get some one-on-one time to ask questions that you may have. The process does involve the use of power tools, so it may be noisy and there could be some dust. Are you sensitive to sound or dust? No problem: your technician can install the lift and clean up so that when finished you can come home to your new stairlift. The choice is yours!
Installation Time
It can take anywhere from a couple of hours to all day to install a new stairlift. The installation time depends on many factors, including complexity, brand and model, and the distinct shape and size of your stairs. Typically, Bruno stairlifts, a widely recognized and reputable leader in mobility aids, takes around two to three hours. If your staircase is curved, very steep, or unique in some other way, it can take longer. For an approximate timeline, curved stairlift installations often take around five hours. When scheduling your installation appointment with the mobility retailer, they will give you an approximate timeline so that you can plan accordingly.
It is important to mention that custom stairlifts are available to accommodate any staircase or stairway that you may have. Do not assume it will be cost-prohibitive or impossible to install a stairlift in your distinct home; talk to a qualified stairlift retail professional to find out more.
After Installation
When the installation has been completed, the technician will demonstrate how your new stairlift works. They will show you how to operate, ascend, and descend on your lift while answering any questions that you might have. They will show you how features like the sensors, safety belt, and fold-in seat work, too. When you buy from a reputable mobility retailer, your confidence and satisfaction are key. The installation technician will not leave if you are not comfortable with your new equipment.
Stairlift Support
After the technician has left, the service and support do not end. Customer satisfaction and feedback are key to a mobility retailer; the ability to call and receive assistance is important for customers with new mobility aids. At Pacific Mobility, we pride ourselves on our service after the sale and have been providing it to our clients for generations.
Stairlift Installation Requirements
If you want to keep the process short, sweet, and simple, there are a few things that you can do prior to the mobility aid technician arriving to install your lift. How can you prepare for your stairlift installation?
Here are a few tips:
- Remove obstacles from the stairs, like plants or objects, including things hanging on the wall, like photos, if possible.
- It is a good idea to remove anything that is in the way of your new lift including leaving a clear path to and from the stairs.
- Take a photo of the stairway just prior to having your new lift installed. This ensures that if any damage accidentally occurs, you have pictures available of the ‘before’ and ‘after’. Rest assured, mobility technicians are very careful and considerate of their clients’ homes.
- Remember that you will need a nearby outlet for your new lift. An appointment with a mobility retail professional will help pinpoint and address this. While your lift operates by battery, an outlet ensures an easy and convenient charge that should extend the life of your battery.
At Pacific Mobility, we believe that stairlifts change lives for the better. Call on our team to install and service your new stairlift. Call or visit for scheduling that is most convenient for you- and start using your new stairlift right away!
President, Husband, Father, Grandfather Graduate of UC Davis- Bio Sci Major- Go Aggies! Jeff has extensive experience in all of Pacific Mobility’s products and services, and specializes in accessibility products as well as stairlifts, ceiling lifts and custom wheel chairs. His hobbies include spending time with family, gardening, mountain biking, exercising and off road motorcycle riding.
24 years as Owner/President of Pacific Mobility Center – selling, installing, and servicing stairlifts, porch lifts, ceiling lifts, pool lifts, handicap ramping, specialty wheelchairs, scooters, power wheel chairs, and other power mobility devices
Certified Environmental Access Consultant since 2008
Licensed General Contractor since 1998
Certified Aging in Place Specialist since 2016
Board Member for Home Access Professionals
Member of Association of Members of the Accessibility Equipment Industry (AEMA)
